Receive expert 24x7 support, problem identification, incident prioritization and resolution services tailored to meet your needs
Contact regional, multi-lingual marketing application service and support offices when needed
Access the easy-to-use customer self-service portal
Stay productive with expert assistance on marketing application configuration, administration and management
Achieve maximum marketing system performance, usage and value
Exceed data-driven marketing goals by maximizing system operations
SUPPORT YOU CAN COUNT ON, DATA-DRIVEN MARKETING EXPERIENCE YOU CAN TRUST
You’re facing an increasingly complex technology environment as you try to fully implement, integrate and leverage your multiple marketing management products to drive successful marketing initiatives. Support and application expertise from the Teradata Optimization Services team can help you stay in an excellent position and optimize your investments in integrated marketing software.
Teradata Optimization Services experts provide superior, 24x7 technical support for Teradata Applications, assisting your organization’s help desk or administrators with resolving product questions and technical issues. Teradata's marketing consulting services professionals can help you improve system operations with application configuration and management services, increase user adoption with customized best practices, and optimize the marketing environment with change management advisement.
Teradata’s Optimization Services offer the level of support you need – from high touch consulting to full service partnerships – all with the goal of improving marketing system performance, usability and value. No matter which support approach you prefer, Teradata’s Optimization Services are always available when you need them – allowing you to focus on engaging customers and driving business.